Privacy Policy

Anonymous Information Automatically Collected – Recovco Mortgage Management, LLC dba Sprout Mortgage ("Sprout") may collect and use certain information about your use of this Web site that does not personally identify you. This information includes your IP address and other information gathered through the use of “cookies”. Cookies enable us to gather anonymous click-stream information, such as pages viewed, the date and time the site was entered, the type of internet browser you are using, the type of computer you are using, and the domain name of the Web site from which you linked to our site. This anonymous information does not personally identify you and is gathered to help us develop generalized customer profiles to better serve our customers. If you do not want information collected through the use of cookies, most browsers allow users to accept or reject cookies. If you set your browser not to accept cookies, you may not be able to take advantage of certain services that we offer on this site.

If You Send Us Personal Information – If you choose to provide us with personal information by sending an e-mail to Sprout or someone else affiliated with Sprout, or by filling out a form with your personal information and submitting it through our website, we use that information to respond to your message and to help us provide you with information that you request. We do not collect personal information for any other purposes. The information you provide is not given to any private organizations or private persons.

Please read this notice carefully to understand what we do.

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information.

What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and loan balances
  • Transactions and other account history
  • Credit scores

When you are no longer our customer, we continue to share your information as described in this notice.

How? All financial companies need to share customer’s personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customer’s personal information; the reasons Sprout chooses to share; and whether you can limit this sharing. 

Reasons we can share your personal information
Does Sprout share?
Can you limit this  sharing?
For our everyday business purposes such as to process transactions, maintain your account, respond to court orders and legal  investigations, suspected fraud
Yes
No
For our marketing purposes to offer our products and services to you
Yes
No
For joint marketing with other financial companies
No
We don't share
For our affiliates' everyday business purposes – information about your transactions and experiences
No
We don't share
For our affiliates’ everyday business purposes – information about your creditworthiness
No
We don't share
For our affiliates, business units, or if acquired by, sold to or merged with another company, to market to you
No
We don't share
For nonaffiliates to market to you
Yes
Yes

Questions? Please call us at 877-212-3243 regarding Sprout’s privacy policy.

Who is providing this notice? Recovco Mortgage Management, LLC dba Sprout Mortgage